Responsible Gaming
Our Commitment to Responsible Gaming
At Bristol Summer Series, we're committed to promoting responsible gaming at Grosvenor Casino. Gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all our players to gamble within their means and to seek help if they develop unhealthy gambling habits.
Age Verification
Gambling is only for those aged 18 and over in Great Britain. We take age verification seriously and reserve the right to request proof of age at any time. By accessing our services, you confirm that you are at least 18 years old and meet all local legal requirements in your jurisdiction.
Warning Signs of Problem Gambling
Problem gambling can develop without you realizing it. Please be aware of these warning signs:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities from family or friends
- Neglecting work, study, or family responsibilities due to gambling
- Using gambling to escape problems or negative emotions
- Borrowing money to gamble or to pay off gambling debts
- Experiencing anxiety or irritability when trying to reduce gambling
- Failed attempts to cut back or stop gambling
- Feeling a need to gamble with increasing amounts to feel excitement
- Continuing to gamble despite negative consequences
Self-Help Tools and Controls
Grosvenor Casino offers several tools to help you manage your gambling responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specified period
- Loss Limits: Set a maximum amount you're willing to lose in a session or time period
- Reality Checks: Receive regular reminders during play about time spent and money wagered
- Time-Out: Take a temporary break from your account (hours to weeks)
- Self-Exclusion: Permanently or temporarily exclude yourself from gambling services
We encourage you to use these tools if you feel your gambling is becoming problematic.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available. Here are trusted support organizations:
United Kingdom
- GamCare — Free, confidential support and advice
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24/7) - GamStop — The national self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Allows you to self-exclude from all UK-regulated online gambling operators - Gamblers Anonymous — Support groups and peer assistance
Website: www.gamblersanonymous.org.uk
International Support
- Australia: Gambling Help Online — www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council — www.responsiblegambling.org
- United States: National Council on Problem Gambling — www.ncpgambling.org
Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) — www.bzga.de
Take Action Today
If gambling is causing problems in your life, please seek help immediately. Problem gambling is treatable, and recovery is possible with the right support. Reach out to one of the organizations listed above — they offer free, confidential help with no judgment.
Your wellbeing is important to us. Enjoy gaming responsibly.